Contact Us

We're currently making system enhancements to better support our customers. As a result, you may experience longer than usual response times. Our team is working hard to respond to all enquiries as quickly as possible. Please avoid submitting multiple enquiries about the same issue, as this may further delay response times.

Please note that our stores cannot assist with online purchases, and we are unable to amend customer details or cancel orders once they have been placed. Thank you for your patience and understanding.

Call Us

For general inquiries, shopping advice and questions about your order status, give us a ring. We’re always happy to hear from you. Monday to Friday 11am – 7pm
+32 15 79 11 70

Have you checked our Frequently Asked Questions? You may find instant answers to most questions about shopping with us here. If your enquiry is related to returns/exchanges/refunds, please visit the Returns and Exchanges page.

If you have an enquiry about your in-store purchase, please contact the original place of purchase (click here for store location). If unable to contact/visit the store, please feel free to contact our Customer Care team.